Last Updated: July 22, 2026

Privacy Policy

Rach’s Place respects your privacy and understands the importance of handling personal information thoughtfully and responsibly. Rach’s Place (“Rach’s Place,” “we,” “us,” or “our”) may collect, use, store, disclose, and protect information when you:

  • Visit rachsplace.com or other webpages operated by Rach’s Place (the “Site”)

  • Shop through the online store

  • Submit a contact form or custom-order inquiry

  • Place or receive an or der

  • Sign up for newsletters or marketing communications

  • Download digital products

  • Submit reviews, photographs, or other content

  • Communicate with Rach’s Place

  • Otherwise interact with our online services

This Privacy Policy applies to information collected through the Site and related online business activities.

It does not control the independent privacy practices of third-party websites, payment services, social-media platforms, shipping carriers, or other outside services that you may choose to use.

By using the Site, you acknowledge the information practices described in this Privacy Policy.

About Rach’s Place

Rach’s Place is a home-based small business located in Ammon, Idaho.

Depending on current offerings, Rach’s Place may provide:

  • Online retail products

  • Local pickup

  • Porch Stand sales

  • Custom confections and event orders

  • Custom jewelry and artisan commissions

  • Physical products

  • Digital and homeschool resources

  • Educational and informational content

  • Other products and services

The types of information collected depend on how you interact with Rach’s Place.

Information We May Collect

Information You Provide Directly

We may collect personal information that you voluntarily provide when you place an order, contact us, submit a form, request custom work, subscribe to communications, or otherwise interact with Rach’s Place.

This may include:

Contact Information

Such as:

  • First and last name

  • Email address

  • Telephone number

  • Mailing address

  • Billing address

  • Shipping or delivery address

Order & Transaction Information

Such as:

  • Products ordered

  • Order date

  • Purchase amount

  • Fulfillment method

  • Shipping or pickup information

  • Order status

  • Discounts or gift certificates used

  • Transaction reference information

  • Refund or return information

We may receive limited payment-related information from payment processors, such as confirmation that payment was completed, transaction identification numbers, payment status, or limited card details such as the card type or last four digits.

Rach’s Place does not generally receive or store your complete credit- or debit-card number when payment is processed through an independent payment provider.

Custom Order Information

If you request custom or commissioned work, we may collect information necessary to understand and fulfill your request.

This may include:

  • Event date

  • Product specifications

  • Quantities

  • Sizes or measurements

  • Flavor or filling choices

  • Colors and themes

  • Design preferences

  • Personalization details

  • Budget information

  • Venue or delivery information

  • Inspiration photographs

  • Artwork or reference images

  • Jewelry sizing

  • Stone or material preferences

  • Other information you choose to provide about the project

Please avoid submitting sensitive personal information that is not reasonably necessary for your order.

Food Allergy & Dietary Information

For custom food or confectionery orders, customers may voluntarily provide information about:

  • Food allergies

  • Food intolerances

  • Ingredient concerns

  • Dietary restrictions

We request that customers provide only the information reasonably necessary for us to evaluate or fulfill the food order.

You do not need to provide diagnoses, medical records, detailed medical histories, or other unrelated health information.

Information provided about food allergies or dietary needs is used for purposes such as:

  • Evaluating whether we can reasonably accommodate a request

  • Communicating ingredient or cross-contact information

  • Preparing or documenting the applicable order

  • Addressing food-safety concerns related to that order

We do not use voluntarily provided allergy or dietary information for unrelated advertising or sell it to data brokers.

Communications & Customer Service

When you contact Rach’s Place, we may collect:

  • Your contact information

  • The contents of your message

  • Order details

  • Questions or concerns

  • Attachments

  • Photographs

  • Communications relating to customer service, custom orders, returns, damage claims, or other requests

We may retain relevant communications when reasonably necessary to manage an order, document an agreement, resolve a concern, or maintain business records.

Newsletter & Marketing Sign-Up Information

If you voluntarily subscribe to a Rach’s Place newsletter or marketing communication, we may collect information such as:

  • Name

  • Email address

  • Subscription preferences

We may also receive information about interactions with marketing emails, such as whether an email was delivered, opened, or whether a link was clicked, when the email service used provides those features.

You may unsubscribe from marketing emails at any time using the unsubscribe option included in the communication or by contacting Rach’s Place.

Unsubscribing from marketing emails does not prevent us from sending necessary transactional or service-related communications concerning an order, payment, download, custom project, or customer-service matter.

Reviews, Testimonials & User-Submitted Content

If you voluntarily submit:

  • A review

  • Testimonial

  • Rating

  • Photograph

  • Comment

  • Feedback

  • Other content intended for public use

we may collect and use the information you submit according to our Terms & Conditions.

Please do not include information in a public review that you do not want publicly visible.

Private contact-form messages and custom-order communications are not treated as public content merely because they were submitted electronically.

Account Information

If customer-account functionality is offered or enabled through the Site, information associated with an account may include:

  • Name

  • Email address

  • Order history

  • Saved contact or shipping information

  • Account credentials or authentication information

Password information, when applicable, is generally handled through the website platform or authentication system rather than being visible to Rach’s Place in readable form.

Information Collected Automatically

When you visit the Site, certain technical information may be collected automatically by the website platform, hosting provider, security systems, cookies, or other technologies used to operate the Site.

This may include:

  • Internet Protocol (IP) address

  • Browser type

  • Device type

  • Operating system

  • Approximate geographic region derived from technical data

  • Pages visited

  • Referring webpage or source

  • Date and time of access

  • Time spent on pages

  • Interactions with Site features

  • Device or browser identifiers

  • Shopping-cart or session information

  • Error or diagnostic data

  • Security and fraud-prevention information

This information may be used to:

  • Operate the Site

  • Maintain security

  • Prevent fraud or misuse

  • Keep shopping-cart and checkout functions working

  • Diagnose technical problems

  • Understand general Site use

  • Improve website performance and content

Website Hosting & Ecommerce Platform

Rach’s Place currently uses Hostinger to host and operate the Site and its ecommerce functionality.

Hostinger may process information necessary to provide services such as:

  • Website hosting

  • Website functionality

  • Online-store functionality

  • Shopping-cart and checkout functions

  • Order management

  • Form submissions

  • Site security

  • Technical logs

  • Traffic or website analytics

  • Other platform services

Information processed through Hostinger is also subject to Hostinger’s own privacy and data-processing practices.

Rach’s Place does not control every technical process performed automatically by the hosting platform but uses available settings and features in an effort to operate the Site responsibly.

Contact Forms & Submissions

The Site may contain forms used for purposes such as:

  • General contact

  • Custom-order inquiries

  • Newsletter subscriptions

  • Customer questions

  • Other requests

Information entered into these forms may be stored within the website platform, transmitted to Rach’s Place by email, or both.

Please submit only information reasonably necessary for your request.

Do not send highly sensitive information such as:

  • Social Security numbers

  • Government identification numbers

  • Complete financial-account information

  • Medical records

  • Account passwords

through ordinary website contact forms.

Payments

Online payments may be processed by independent payment providers made available through the Site, such as Stripe or another payment option displayed at checkout.

When you submit payment information, the payment processor may collect information such as:

  • Name

  • Billing address

  • Payment-card information

  • Transaction information

  • Device or fraud-prevention information

  • Other information required to process and secure the transaction

Complete payment-card information is generally transmitted directly to the payment provider rather than stored by Rach’s Place.

Rach’s Place may receive information necessary to manage the transaction, such as:

  • Payment confirmation

  • Payment status

  • Transaction reference number

  • Refund information

  • Limited payment-method details

Payment processors operate under their own privacy policies and security practices.

External & Offline Payment Services

For certain local, Porch Stand, custom, or directly arranged transactions, customers may choose or be offered payment through an outside service such as:

  • Venmo

  • PayPal

  • Zelle

  • Another agreed payment service

When you use an independent service, that company collects and processes information according to its own privacy policy and terms.

Rach’s Place does not control the independent privacy practices of those services.

Orders, Shipping & Delivery

When you place an order requiring shipment or delivery, we may use personal information such as:

  • Name

  • Shipping address

  • Email address

  • Telephone number when necessary

  • Order or package information

to prepare and fulfill the order.

Necessary information may be shared with:

  • Shipping carriers

  • Delivery providers

  • Shipping-label or postage services

  • Other service providers reasonably necessary to complete delivery

Only information reasonably necessary for the applicable service should be provided.

Once information is transmitted to an independent carrier or shipping service, its handling of that information may also be subject to its own privacy practices.

Local Pickup & Porch Stand Purchases

Some Rach’s Place purchases occur locally and may require little or no personal information.

Cash or self-serve Porch Stand transactions generally do not require customers to provide personal information to Rach’s Place unless:

  • You voluntarily contact us

  • You use an electronic payment service

  • A receipt or order record is created

  • A special arrangement is made

  • Information is otherwise needed to complete the transaction

Local pickup orders may require contact information so we can:

  • Confirm the order

  • Arrange pickup

  • Communicate changes

  • Resolve order concerns

Digital Products

When you purchase or receive a digital product, we may process information necessary to:

  • Confirm payment

  • Deliver the file or download link

  • Provide access to the product

  • Maintain purchase records

  • Provide technical support

  • Verify a license or prior purchase when necessary

This may include:

  • Name

  • Email address

  • Order information

  • Download or delivery information

  • Limited technical information associated with file access

Digital products are also governed by the Digital Product & Resource Policies.

Cookies & Similar Technologies

The Site uses or may use cookies and similar technologies.

A cookie is a small piece of data stored through your browser or device that helps websites remember information or perform certain functions.

Necessary Cookies

Necessary or functional cookies may be used for functions such as:

  • Keeping the website operational

  • Maintaining shopping-cart contents

  • Supporting checkout

  • Remembering Site preferences

  • Security

  • Fraud prevention

  • Maintaining sessions

  • Cookie-consent preferences

Blocking necessary cookies may cause some Site features to function improperly.

Analytics Cookies

Analytics technologies may be used to better understand how visitors use the Site.

Information may include:

  • Pages viewed

  • General traffic patterns

  • Referral sources

  • Device or browser information

  • Approximate geographic information

  • Interactions with Site content

Analytics are used to help evaluate and improve the Site rather than to personally identify individual visitors whenever reasonably possible.

Third-party analytics services may be added, removed, or changed over time.

When optional analytics tools requiring consent are enabled, available cookie or consent controls will be used as appropriate.

Marketing & Advertising Technologies

Rach’s Place may in the future use optional marketing technologies, pixels, or advertising integrations.

Such technologies will not be described as active in this Privacy Policy merely because the Hostinger platform makes them available.

If Rach’s Place activates technologies that materially change how personal information is used—for example, targeted advertising or cross-site tracking—we will update our disclosures and, where required, provide appropriate consent or opt-out choices.

Cookie Choices

Depending on available Site functionality, you may be able to manage certain cookie choices through:

  • The Site’s cookie banner or settings

  • Your browser settings

  • Device privacy settings

Most browsers allow you to block or delete cookies.

Blocking cookies may affect the operation of certain features, including shopping-cart, checkout, preference, or login functionality.

Analytics

Rach’s Place may use website analytics made available through Hostinger or other analytics tools that are intentionally connected to the Site.

Analytics may help us understand:

  • How many people visit the Site

  • Which pages are useful or popular

  • How visitors generally find the Site

  • How Site performance can be improved

We do not claim to use a particular third-party analytics service solely because Hostinger supports that integration.

If services such as Google Analytics, Meta Pixel, Hotjar, or other third-party tracking tools are intentionally enabled, their collection and use of information may also be governed by their own privacy policies and applicable cookie-consent choices.

Social Media & Third-Party Platforms

The Site may link to Rach’s Place pages on platforms such as:

  • Facebook

  • Instagram

  • Pinterest

  • YouTube

  • Other social-media services

Clicking a social-media link may allow that platform to collect information according to its own privacy practices.

If the Site embeds third-party content, videos, feeds, widgets, or similar features, the third party may also receive technical information when those features load or are used.

Rach’s Place does not control the independent privacy practices of social-media platforms.

Please review the privacy settings and policies of the services you use.

How We Use Personal Information

Rach’s Place may use personal information for legitimate business purposes such as:

Providing Products & Services

Including to:

  • Process orders

  • Receive and verify payment

  • Prepare products

  • Arrange pickup

  • Ship or deliver orders

  • Deliver digital files

  • Manage custom projects

  • Provide customer support

Communicating With You

Including to:

  • Respond to questions

  • Discuss custom orders

  • Send order confirmations

  • Provide shipping or pickup updates

  • Address returns, refunds, or problems

  • Send information reasonably necessary to complete a transaction

Managing the Business

Including to:

  • Maintain order and transaction records

  • Manage bookkeeping and accounting

  • Track inventory

  • Maintain customer-service records

  • Administer contracts or agreements

  • Improve products and services

Security & Fraud Prevention

Including to:

  • Protect the Site

  • Detect suspicious activity

  • Prevent fraudulent transactions

  • Investigate misuse

  • Maintain system integrity

Marketing

When you have subscribed or when otherwise permitted by law, we may use appropriate contact information to:

  • Send newsletters

  • Announce new products

  • Share blog updates

  • Announce Porch Stand or seasonal offerings

  • Provide special offers or other business news

Marketing communications may be unsubscribed from as described below.

Improving the Site

Information may be used to:

  • Understand general Site traffic

  • Improve navigation

  • Identify technical problems

  • Evaluate useful content

  • Improve customer experience

Legal & Compliance Purposes

Information may be used or retained when reasonably necessary to:

  • Comply with legal obligations

  • Maintain tax or accounting records

  • Enforce applicable agreements

  • Respond to lawful government or court requests

  • Establish, exercise, or defend legal claims

  • Protect customers, Rach’s Place, or others from fraud or unlawful activity

When We May Share Information

Rach’s Place does not disclose personal information indiscriminately.

Information may be shared when reasonably necessary with the following types of recipients.

Website & Technology Providers

Including providers that assist with:

  • Hosting

  • Ecommerce

  • Forms

  • Data storage

  • Website security

  • Email

  • Digital delivery

  • Analytics

Hostinger is currently used to host and operate the Site.

Payment Processors

Payment information may be processed by Stripe or another payment provider selected or displayed at checkout.

Shipping & Delivery Services

Information necessary to ship or deliver an order may be provided to the applicable carrier or delivery service.

Email & Marketing Providers

If Rach’s Place uses an email-marketing service, information such as your name, email address, subscription status, and email-engagement information may be processed through that service.

We use marketing providers only as needed to send and manage communications.

Professional Service Providers

Information may be disclosed when reasonably necessary to trusted professionals such as:

  • Accountants

  • Bookkeepers

  • Attorneys

  • Insurance providers

  • Technology professionals

These parties should receive only information reasonably necessary for the service being provided.

Legal Requirements

We may disclose information when reasonably believed necessary to:

  • Comply with applicable law

  • Respond to a valid subpoena, court order, or lawful government request

  • Protect legal rights

  • Investigate fraud or unlawful conduct

  • Protect the safety or property of Rach’s Place, customers, or others

Business Transfer

If Rach’s Place is sold, transferred, reorganized, or succeeded by another owner, relevant business records may transfer as part of that transaction subject to applicable law.

With Your Direction or Consent

We may disclose information when you specifically request or authorize us to do so.

We Do Not Sell Customer Information to Data Brokers

Rach’s Place does not sell or rent customer personal information to data brokers for monetary payment.

At the time of this Privacy Policy, Rach’s Place does not intentionally use personal information collected through the Site for cross-context behavioral advertising.

If our practices materially change in the future, we will update this Privacy Policy and provide additional notices or choices when required by applicable law.

Public Information

Information you voluntarily make public may no longer be private.

For example, if you publicly post:

  • A review

  • Comment

  • Social-media post

  • Photograph

  • Testimonial

that information may be viewed, copied, or shared by others.

Please avoid publicly sharing information you wish to keep private.

Data Retention

Rach’s Place retains personal information only as long as reasonably necessary for the purposes for which it was collected or as otherwise required or permitted by law.

Retention periods may vary depending on the information.

For example:

Order & Transaction Records

May be retained as needed for:

  • Accounting

  • Tax records

  • Customer service

  • Returns or disputes

  • Legal compliance

  • Business records

Custom Order Communications

May be retained as reasonably necessary to:

  • Document order details

  • Confirm customer approvals

  • Resolve later questions

  • Maintain relevant business records

Marketing Information

Newsletter or marketing subscription information may be retained until you unsubscribe or the information is no longer needed, subject to reasonable records necessary to document opt-out preferences.

Contact Messages

General communications may be deleted when they are no longer reasonably needed.

Technical Data

Technical and analytics information may be retained according to the settings and practices of the applicable website, hosting, analytics, or security service.

Information may be retained longer when reasonably necessary to:

  • Comply with law

  • Resolve disputes

  • Prevent fraud

  • Enforce agreements

  • Maintain required records

When personal information is no longer reasonably needed, it may be deleted, anonymized, or securely disposed of as appropriate.

Data Security

Rach’s Place takes reasonable measures appropriate to a small online business to protect personal information under our control.

These measures may include:

  • Secure website connections

  • Password-protected accounts and systems

  • Restricted access to business information

  • Use of reputable service providers

  • Payment processing through established third-party processors

  • Reasonable administrative and technical safeguards

Hostinger provides hosting and technical infrastructure for the Site, including SSL functionality used to encrypt data transmitted between a visitor’s browser and the Site.

However, no internet transmission, email system, website, electronic storage system, or third-party platform can be guaranteed to be completely secure.

We therefore cannot guarantee absolute security.

Customers should also take reasonable precautions, including:

  • Using secure devices and networks

  • Protecting account credentials

  • Avoiding sending highly sensitive information through ordinary email or contact forms

  • Being alert to impersonation or phishing attempts

Rach’s Place will not ask you by ordinary email to send a complete payment-card number, account password, or Social Security number.

Email & Newsletter Communications

If you voluntarily subscribe to marketing emails, we may send communications concerning:

  • New products

  • Blog content

  • Seasonal offerings

  • Porch Stand updates

  • Events

  • Promotions

  • Other Rach’s Place news

You may unsubscribe from promotional emails at any time using:

  • The unsubscribe link provided in the email, when available

  • A request sent to Rach’s Place

We will honor valid opt-out requests as required by applicable law.

Federal law gives recipients the right to opt out of commercial marketing emails.

Please understand that even after opting out of marketing communications, we may still send necessary non-promotional messages concerning:

  • Existing orders

  • Payments

  • Shipping

  • Pickup

  • Digital delivery

  • Custom projects

  • Customer-service matters

  • Legal or policy notices directly relevant to an existing transaction

Children’s Privacy

Rach’s Place is a general-audience business website intended primarily for adults, parents, guardians, educators, and customers.

Although Rach’s Place may offer:

  • Homeschool materials

  • Children’s educational resources

  • Family activities

  • Products intended for children’s use

the online store, contact forms, newsletter signup, and purchasing functions are intended to be used by adults or with appropriate adult involvement.

Rach’s Place does not knowingly collect personal information online directly from children under 13 years of age without appropriate parental involvement or consent where required by law.

Children under 13 should not independently:

  • Place orders

  • Create customer accounts

  • Subscribe to newsletters

  • Submit contact forms containing personal information

  • Send photographs or other personal information

without the involvement of a parent or legal guardian.

Parents and guardians may purchase and use educational resources with their children.

If you believe a child under 13 has submitted personal information directly to Rach’s Place without appropriate parental involvement, please contact us so we can review the situation and take appropriate action.

Privacy Requests & Your Choices

You may contact Rach’s Place to request assistance regarding personal information that we maintain about you.

Depending on the circumstances and applicable law, requests may include:

  • Accessing certain personal information

  • Correcting inaccurate information

  • Updating contact information

  • Requesting deletion of certain information

  • Withdrawing from marketing communications

  • Asking how information has been used or shared

Requests can be sent using the contact information at the bottom of this policy.

We may need to verify your identity before completing certain requests.

We may also decline or limit a request when necessary or permitted by law, including when information must be retained for:

  • Tax or accounting obligations

  • Fraud prevention

  • Existing contracts

  • Order records

  • Legal claims

  • Security

  • Compliance obligations

Deleting information may also affect our ability to:

  • Complete an existing order

  • Provide a refund

  • Verify a digital purchase

  • Provide customer service

  • Maintain required business records

Rights Under State or Other Privacy Laws

Depending on where you live and whether a particular privacy law applies to Rach’s Place or your information, you may have additional legal rights.

These rights can vary by jurisdiction.

Nothing in this Privacy Policy is intended to limit privacy rights that cannot lawfully be waived.

You may contact Rach’s Place if you wish to exercise a privacy right that applies to you.

Information About Other People

Please do not provide another person’s personal information unless you have a legitimate reason and appropriate authority to do so.

For example, when sending a gift, you may provide a recipient’s:

  • Name

  • Shipping address

  • Gift message

so we can fulfill the order.

That information will be used for the purpose of completing the requested transaction and related legitimate business needs.

Third-Party Websites & Links

The Site may contain links to independent websites or services.

Examples may include:

  • Social-media platforms

  • Videos

  • Recommended books or products

  • Payment services

  • Educational resources

  • Other external websites

When you leave the Rach’s Place Site and visit another service, that third party’s privacy policy applies.

Rach’s Place is not responsible for the privacy, security, content, or data practices of independent third parties.

Please review their policies before providing personal information.

International & Out-of-State Processing

Some technology, payment, hosting, email, analytics, or other service providers may process or store information in states or countries other than the one where you live.

Privacy and data-protection laws vary by jurisdiction.

Rach’s Place selects services based on our business needs and makes reasonable efforts to use established providers, but we do not control the physical location of every server or processing operation used by independent service providers.

Changes to Service Providers

Technology changes over time.

Rach’s Place may add, remove, or replace service providers used for:

  • Website hosting

  • Payments

  • Email marketing

  • Analytics

  • Shipping

  • Digital delivery

  • Other business operations

Minor changes in vendors that do not materially change our privacy practices may not require an immediate rewrite of every section of this policy.

If a change materially affects:

  • The categories of personal information collected

  • How information is used

  • Whether information is sold or used for targeted advertising

  • Important privacy choices available to users

we will update this Privacy Policy or provide additional notice as appropriate.

Changes to This Privacy Policy

Rach’s Place may update this Privacy Policy periodically to reflect changes in:

  • Website functionality

  • Ecommerce operations

  • Products or services

  • Technology

  • Service providers

  • Privacy practices

  • Legal requirements

The Last Updated date at the top of this page indicates the most recent revision.

Changes will generally become effective when the updated policy is posted unless a later effective date is stated or additional notice is required by law.

We encourage visitors to review this Privacy Policy periodically.

Other Rach’s Place Policies

Use of the Site and purchases from Rach’s Place may also be governed by:

These policies address matters separate from, but related to, privacy and use of the Site.

Contact Rach’s Place

Questions, concerns, or privacy requests may be directed to:

Rach’s Place
Ammon, Idaho
Email:
contact@rachsplace.com
Phone: (208) 557-3121

You may also contact Rach’s Place through the Contact page on the website.

We appreciate the trust you place in Rach’s Place when you shop, contact us, or spend time on our website, and we aim to collect and use only the information reasonably needed to serve our customers and operate our small business responsibly.